Contact Us

Have any questions, product inquiries, wholesale cooperation needs, or after-sales support requests? We are always here to help! Feel free to reach out to us through the following official channels, and our professional customer service team will reply to you within 24–48 working hours.
Official Contact Information
Brand Name: ALEC KIRK
Phone Number: +64 27 508 472
Email Address: support@aleclife.shop
Physical Address: ALEC KIRK, 47 Randolph Street, Woolston, Christchurch 8062, New Zealand
Working & Service Instructions
1. We provide one-on-one consulting services for product details, shipping policies, order tracking, and customized wholesale solutions.
2. For urgent order issues, please contact us via phone directly for faster response.
3. We welcome global retailers, distributors, and individual customers to negotiate long-term cooperative partnerships.
Thank you for choosing ALEC KIRK — Your reliable New Zealand premium seafood partner!

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.